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Island Poker is continually setting the highest standards for the online poker industry through self regulation and its strict code of conduct.
At IslandPoker.com, we are only as good as our customers think we are. Therefore, our aim is to achieve complete customer satisfaction through fairness, privacy, security, quick payouts, customer care and community responsibility. |
- Fairness
We employ sophisticated state of the are algorithms to provide maximum fairness for every player. Our Random Number Generation (RNG) system operates at the highest level of encryption and randomness, to ensure equal opportunities for all players.
- Privacy and Data Protection
Our state-of-the-art encryption systems operate at the highest levels known today, ensuring total data integrity. Customer information is never sold, rented, or shared in any way with any third party.
- Payouts
IslandPoker.com is committed to immediate payment of customer withdrawals.
- Payment Security
IslandPoker.com adheres to all laws and regulations related to payment and banking security. To ensure the safety of all financial transactios we follow the strictest payment verification practicies in the industry. We maintain a full time staff specifically for fraud detection and elimination.
- Customer Care Commitment
Quality customer care is the top priority at IslandPoker.com customer satisfaction. Our customer care professionals are available 24 hours a day, 7 days a week year round, to offer technical curteous support, aid in dispute resolution, and offer caring and positive answers to all player questions.
- Truth in Advertising
IslandPoker.com is truthful and forthcoming in all advertising and promotions. All published information about the operations of PartyPoker.com are truthful and complete as they pertain to customer policies and relations.
- Limiting Access by Minors
IslandPoker.com requires that new customers declare that they are of lawful age in their respective jurisdiction. In some cases we randomly verify the validity of such information through government issued IDs.
- Controlling Compulsive Gambling
Compulsive gambling benefits no one, not even an online poker room ultimately. IslandPoker.com is committed to detecting and reducing compulsive gambling.
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